Frequently Asked Questions
Below are some common questions of our clients, if you have other questions, please just contact our staff by clicking here.
Each peptide we sell will have a varying colored top. The pictures on our website are simply for illustration purposes only.
Our products are manufactured in the US.
Lyophilized peptides are stable at room temperature for weeks. Upon arrival, store lyophilized peptides in a freezer at -20°C for maximum stability. Reconstituted peptides can be stored at 4°C.
Lyophilized peptides can be stored at -20°C for 12 months. Research liquids have a shelf life of up to 18 months and should be stored at room temperature and not exposed to direct sunlight.
Peptides due to their nature come in a variety of sizes and shapes. Normally after the lyophilization process has completed the peptide has a great look. However there are times when it may break in transit or simply appear differently. This in no way affects the quality or potency of the product. It is simply an aesthetic issue.
It is perfectly normal to have the compound gather at the bottom of the bottle if left to sit for an hour or more. Simply shake the bottle and it will once again disperse into the solution.
Unfortunately once a purchase has been made we have no ability to alter the order. In some instances we may be able to offer a discount code for your next order. Just simply contact us.
We ship domestically in the US.
We only ship domestic US. We do not ship to APO/FPO addresses or internationally.
All packages are shipped with the name of one of our fulfillment providers. We understand the need for your organization's confidentiality and we strive to uphold the highest levels of privacy.
We currently accept payment by eCheck, Zelle, Bitcoin and Altcoins.